Best Customer Relationship Management System for Law Firms

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CRM Solutions for Law and Legal Firms

As per a study conducted by Ackert Inc in 2018, 77% percent of law firms have a CRM system in place. The numbers are increasing fast because law firms need to centralize all their internal processes like business development and client retention in order to get a sustainable, competitive advantage. The conventional CRM soft-wares are not designed to meet the law firm’s needs but if they are customized then they can be highly profitable.

Improved relationship management - A law firm is all about client management and retention. A tailor-made CRM software designed by us can help a firm manage and foster its relationship with clients, customers and maintain a detailed database of information pertaining to clients, customers, referrals, associates and so on. It can sort leads in different categories so that lawyers can focus on productive activities accordingly. A CRM software helps one add notes, set reminders, creating personalized email templates, tracking new cases proactively, thereby enabling the firm’s employees to update themselves and engage in customer retention. In the long run, this saves time and increases productivity.
Analysis and reporting - A CRM software is ideal for reporting and analyzing information and helps in focusing on like ROI, client value, conversion ratio etc. A law firm needs to come up with innovative techniques to survive competition, acquire new clients and revenue generation. An efficient CRM software designed to meet the needs of lawyers can help analyze important information like client conversion rate, pipeline value, lead sources, lead sources over time, matters for which firms are hired etc. This eliminates the need for guesswork and rough estimation and uses facts, statistics to formulate future strategies.
Improved work-flow - An efficient CRM software allows law firms to manage operations effectively, bring in new clients, providing them with premium services at reduced costs and streamline the whole process by building relationships, nurturing them. New leads need to be worked on and comments have to be added to ensure proper follow-up because not all leads are converted instantly, so checklists need to be maintained to make sure that all information is entered and that all tasks are executed. Moreover, the CRM can create forms and custom templates for customers, clients and help them sign documents on their gadgets. This would help firms to stay more organized.
Contact us to know more about our innovative CRM solutions to take your business to unimagined heights.

Some killer solutions that will help manage your business more efficiently and grow exponentially

Branding

Many law firms are still opposed to the idea of branding but it is essential for law firms to have a strong brand name and a well-designed branding strategy in order to rise above mediocrity. An effective branding master-plan creates a positive impre...

SharePoint Design & Development

The legal industry is evolving and in view of the latest mergers and acquisitions, many of these websites have started remodelling their websites. It is important for firms to adapt and innovate in order to sustain themselves and grow.

Mobile App Development

As per a study conducted by Flurry, 86% of consumers worldwide prefer browsing on a mobile app than a web browser, making it essential for law firms to have an innovative, customer-friendly mobile application.

Online Marketing Solutions

A law firm/attorney needs an internet marketing strategy in place to bring in new business and attract new clients. Online marketing for law firms requires a different skill set which and conventional marketing professionals or inexperienced can't

Document Management Systems

'Information is knowledge and knowledge is money' and we help you manage the information and save money in the long run. A centralized repository of information comprising of various documents like emails, contracts, agreements etc helps employees to...

Responsive Websites

As per a study by Rocketmatter, 40% of small law firms don't have websites and 97% of the firms that do have a website fail to deliver personalized content for clients.

HELPING BUSINESSES

Empowering CRM Solutions Solutions to Drive Business Success

Thank you also for your guidance and support in helping us redesign our corporate website. They worked hard to give us exactly what we wanted and more for our website and delivered on time. We would definitely use them again in the future. Additionally, the Netclues team responded well to the needs of our team and continue to provide excellent support!

Kenyetta Dean-Pugh

Netclues did a fantastic job in rebranding our website making it easier and user friendly for customers to navigate. We could not find a better partner than Jay, Yash and the Netclues team. The website was delivered on time. Great customer service experience.

David Dixon

The Netclues team was very transparent about the scope and costs of the work required, and it was delivered within the timeframe and standards outlined. We would definitely recommend Netclues to others.